Frequently Asked Questions
Transcriptions & Sheet Music
Q: Are all transcriptions free once I’m a member?
A: Yes! As a member of The SoundCheck, you get unlimited access to the full transcribed score library.
Q: Can I request a specific piece to be transcribed?
A: You can submit a request via the main site shop.
Q: What format are the downloads in?
A: All scores are provided as downloadable PDFs. Some may also include MIDI or project files where available.
Video Content & Early Access
Q: How do I watch early access videos?
A: Head to the Early Access section from the SoundCheck landing page. All early access YouTube content will be listed there before public release.
Q: Can I leave feedback or comments on videos?
A: Yes! Use the Forum page to start a discussion or share your thoughts.
Payments & Account
Q: Can I cancel anytime?
A: Absolutely. Cancel anytime through your account dashboard — no questions asked.
Q: Do you offer refunds?
A: Please refer to our Purchase & Reunds page for full details.
Support
Q: Who can I contact for help?
A: Visit our Customer Support page